Privacy Policy

Why Not Africa Tours

Effective Date: 23 Feb 2026
Last Updated: 23 Feb 2026

1. Introduction

Why Not Africa Tours (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, transparently, and securely.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws.

By using our website, booking a tour, submitting an enquiry, or communicating with us, you consent to the practices described in this policy.

2. Who We Are

Why Not Africa Tours is a South African tour operator offering guided lodge and 4×4 tours throughout Southern Africa.

For the purposes of POPIA, Why Not Africa Tours is the “Responsible Party” in respect of your personal information.

Contact details:
Email: info@whynotafricatours.com
Phone: 065 532 7617
Website: https://www.whynotafricatours.com/
Physical Address: Okiep Country Hotel, 1 Main Road Okiep, Northern Cape, 8270 South Africa

3. What Personal Information We Collect

We may collect and process the following types of personal information:

3.1 Information You Provide Directly

Full name
Identity number or passport number (for bookings)
Date of birth
Contact details (email address, phone number, physical address)
Emergency contact details
Vehicle details (if applicable for 4×4 tours)
Dietary requirements or medical information (only where necessary for tour safety)
Payment details (processed securely via payment providers)

3.2 Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Device type
Pages visited
Date and time of visit
Referring website

This data is collected through cookies and analytics tools.

4. How We Use Your Information

We use your personal information to:

Respond to enquiries and provide quotes
Process bookings and manage reservations
Confirm tour details and communicate important updates
Arrange accommodation, permits, and related travel services
Ensure safety during tours
Process payments
Comply with legal and regulatory obligations
Improve our website and services
Send marketing communications (only where you have consented)

5. Legal Basis for Processing

We process personal information based on:

Your consent
The performance of a contract (tour booking)
Compliance with legal obligations
Our legitimate business interests, provided these do not override your right

6. Sharing of Personal Information

We may share your information with:

Accommodation providers
Activity operators
Transport providers
Payment processors
Insurance providers (if required)
Professional advisors (legal, accounting)
IT and hosting service providers

We only share the minimum information necessary for service delivery.

We do not sell your personal information.

7. International Transfers

If you are booking from outside South Africa, or if we use international service providers (such as cloud storage or email platforms), your information may be transferred outside South Africa.

We ensure appropriate safeguards are in place to protect your data.

8. Data Retention

We retain personal information:

For as long as necessary to fulfil the purpose for which it was collected
For legal, accounting, or tax compliance periods
For safety and liability record purposes

After this period, your data is securely deleted or anonymised.

9. Your Rights Under POPIA

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal limitations)
Object to processing in certain circumstances
Withdraw consent for marketing communications
Lodge a complaint with the Information Regulator of South Africa

Information Regulator contact details:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za

10. Cookies

Our website uses cookies to:

Improve user experience
Analyse website traffic
Remember user preferences

You may disable cookies in your browser settings. Some features of the website may not function properly if cookies are disabled.

11. Security of Your Information

We take reasonable technical and organisational measures to protect your information, including:

Secure hosting
SSL encryption
Restricted staff access
Password-protected systems
Secure payment gateways

While we take every precaution, no system is completely secure, and we cannot guarantee absolute security.

12. Marketing Communications

If you subscribe to our mailing list or enquire about our tours, we may send you updates about:

Upcoming departures
Special offers
New tour launches

You may unsubscribe at any time using the link in our emails or by contacting us directly.

13. Children’s Information

Our tours may include families; however, we only collect children’s information where necessary for bookings and safety, and with parental consent.

14. Embedded Content and Third-Party Links

Our website may include embedded content (such as videos or social media feeds). These third-party websites may collect data according to their own privacy policies.

We are not responsible for the privacy practices of external websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Why Not Africa Tours
Email: info@whynotafricatours.com
Phone: 065 532 7617