Privacy Policy

Effective Date: January 2022

At Why Not Africa Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you engage with our services, such as booking tours, visiting our website, or communicating with us.

1. Information We Collect
We may collect the following personal information:

Full name, contact details (email address, phone number, and physical address).
Payment details for deposits and tour bookings.
Travel preferences, dietary requirements, or other relevant information to ensure an excellent tour experience.
Technical data, such as IP addresses or website usage, when interacting with us online.

2. How We Use Your Information
Your information is collected to:

Confirm and manage your tour bookings.
Communicate important updates, such as itineraries, payment confirmations, or changes to your tour.
Provide you with personalized services and respond to your inquiries.
Improve our offerings based on feedback and usage trends.
Comply with legal obligations or administrative processes.
We do not sell, rent, or share your personal information with third parties unless required for fulfilling your booking (e.g., hotel reservations) or by law.

3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure storage, restricted access, and appropriate technical safeguards.

4. Third-Party Services
Some of our services may involve trusted third parties, such as accommodation providers, guides, or payment processors. These parties are obligated to maintain the confidentiality and security of your data.

5. Retention of Information
We retain your personal data only for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once it is no longer needed, we will securely delete or anonymize the information.

6. Your Rights
You have the right to:

Access the personal data we hold about you.
Correct any inaccuracies in your information.
Request the deletion of your data where applicable.
Opt-out of marketing communications at any time.
To exercise these rights, please contact us using the details below.

7. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date, and we encourage you to review it regularly.

8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:

Why Not Africa Tours
Email: info@whynotafricatours.com
Phone: +27 655 327 617
Website: www.whynotafricatours.com